• Peer Mentor

    The Senior Alliance
    Job Description
     
     
    GENERAL JOB DESCRIPTION
    Using comprehensive program model, work with older clients to improve social determinants of health.  This program aims to meet the needs of an individual’s physical, emotional, moral and social needs.  Focus is placed on coaching and empowering patients to take an active role in their communities and developing modes of social interaction.  Effectively educates and links patients and providers to available community-based resources by coordinating with area agency on aging staff.  Temporary role pending budget continuance
     
    EXPERIENCE
    Two years of experience in a professional work environment.  Desirable experience includes: customer service, patient/peer coaching, medical patient interaction, community relations, outreach, data entry, non-profits.  Candidate must have intimate knowledge on aging obtained by being an individual who has experienced advanced age or obtained by caring for, volunteering with, interacting with, or living with a person of advanced age.  
     
    EDUCATION
    High school diploma  
     
    REQUIREMENTS
    Has excellent interpersonal and group process skills.  Is accurate, conscientious and flexible with attention to detail. Is proficient with computers.  Accepts direction, is well organized, and has the ability to meet deadlines.  Willingness to work in a team environment.  Must have valid driver’s license and reliable transportation. The Senior Alliance (TSA) is a non-profit 501c(3) where philanthropy on behalf of the agency is a requirement of all employees. Perform job functions with ethics, honesty and integrity.   
     
    DUTIES
    • Build relationships with clients
    • Wellness Recovery Action Plan (WRAP) Development
    • Facilitate independence in developing relationships that will sustain the individuals once intervention is withdrawn
    • Provide friendly reassurance visit in-person at the client’s home (unless conditions prevent whereby the visit can be done virtually)
    • Provide periodic check-in calls with each client based on program model
    • Coordinate and order services as needed (i.e. internal referral, PERS unit, food programs, social isolation programs)
    • Actively participate in team meetings by providing input in brainstorms, sharing case studies, reviewing trends, and utilizing data feedback to improve processes and outcomes.
    • Facilitate active family and caregiver involvement in the care of the older adult
    • Implement the Hearken program model developed by The Senior Alliance in accordance with project targets and projected outcomes.
    • Collect and accurately enter all data into the database.
    • Coach patients and caregivers on how to access available community resources and interact with all of their care providers as part of their care team.
    • Other duties as assigned by the Hearken Program Manager, CCD Director staff, or the CEO
    Contact Information
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