• Front Desk Associate

    The Livonia Athletic District
    Job Description

    Start Date: 10.24.2022

    Hours: 15-25 (per week)

    Status: Non-Exempt

    Job Type: In-Person

    Salary: $15.00 per hour

    Summary: The Front Desk Associate will serve as an integral part of the member services team at the Livonia Athletic District. They are friendly and attentive professionals who strive to delight our members and guests. The Front Desk Associate will directly report to the General Manager.

    Job Duties
    ● Welcome individuals who enter the Livonia Athletic District in a warm and pleasant manner
    ● Assist with program registration, payment processing, and scheduling of LAD services
    ● Consistently strive to create a lasting first impression
    ● ​Handle check-ins, address questions, and resolve issues
    ● Maintain cleanliness of the front desk area and lobby, to contribute to an exceptional facility experience
    ● Effectively solicit and run the sales of the LAD Cafe
    ● Contact housekeeping and maintenance departments when a problem is reported
    ● Answer the telephone and inquiries regarding club services and facilities
    ● Performing basic bookkeeping, cashiering, filing, and clerical duties
    ● Take online bookings in person and over the phone
    ● Perform other responsibilities as requested by the GM. Minimum Requirements
    ● Bachelor’s Degree Preferred; Work Experience Required
    ● 1-Year Successful Sales Experience
    ● Strong Interpersonal and Communication Skills
    ● Highly Motivated and Target Driven
    ● Must have availability to work a flexible schedule (including evenings, weekends, and some holidays)

    Contact Information
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