• Customer Service Representative

    Two Men And A Truck
    Job Description
    -Provide outstanding customer service on all calls and online inquiries

    -Recommend/sell moving services, products, supplies, equipment, and other value-added services based on cost, availability, and customer specifications

    -Input information into internal move software to provide accurate moving estimates and schedule moves

    -Achieve daily, monthly, and yearly sales goals and customer satisfaction goals

    -Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns

    -Prepare move-related paperwork and documents

    -Collaborate with the Sales and Marketing Manager to increase business move revenue and develop strategic relationships with potential and existing customers

    -Utilize your sales expertise to secure critical sales

    -Continually maintain a thorough understanding of all company products, services, pricing and promotions in order to communicate the benefits and value of TWO MEN AND A TRUCK® and effectively oppose any customer objections

    -All other duties as assigned

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