• Member Service Representative II Parkside Credit Union Full Time Dearborn, Westland, and Livonia Branches

    Parkside Credit Union
    Job Description
    The MSRII position is responsible for performing a broad variety of member services such as greeting members, opening and closing accounts, assisting members and with submitting loan applications and closing loans. Perform related duties to assist members with their financial transactions, involving paying and receiving cash and other negotiable instruments. Identify and suggest solutions that will improve our members economic well- being.
    Assist the lending department in taking of loan applications, delivery of loan decisions, addressing general loan information and closing of member loans. Answer basic member inquires regarding interest rates, service charges, and account histories while complying with disclosure requirements, regulations and consumer privacy policies. Assist member with direct deposit, and miscellaneous authorization forms. Assist members with setting up ACH, Mobile Deposits, bill payment. Continually enhance product knowledge. Present and explain Credit Union products and services to members and assist them in meeting their financial needs. Answer questions and solve problems for members by listening to the problem, researching and collecting data and securing answers, and reporting results to the member. Parkside Member Service Representatives are to 'own' every relationship.
     
    The applicant must be able to have a good working knowledge of basic computer software, ability to read and place documents in alphabetical and numerical order. Strong organizational and analytical skills.
     
    Send cover letter and resume to Parkside Credit Union , 36525 Plymouth Rd.  Livonia, Mi. 48150 or email to dgraham@parksidecu.org.
     
    Contact Information